Company Profile

Established in 2004, Smartcom is a dynamic enterprise that covers a wide-ranging business scope and provides comprehensive business services. It always adheres to the maxim of “serving and adding value to customers”, and is committed to providing high-quality and diversified business travel solutions to its customers. Its business scope covers corporate travel services, high-end banquets, international exhibitions & conferences, coaches, hotels & apartments, business reception and high-end business travel services.

During the past six years, we have established a close partnership with mainstream airlines, charter companies, global hotel chains, vehicle companies, and high-end service companies. Meanwhile, we have been constantly developing our business relationship with new partners in an effort to provide top services to our customers.

In the future, Smartcom will continue to provide professional and sincere services to you, and meet and exceed your expectations.

Core Advantages

Professional

We have set up a “four-in-one” P2P business travel solution mechanism with a rigorous and professional attitude. All our employees are professionals with varied service experience, and can provide high-quality and satisfactory service experiences to our customers.

Efficient

We achieve an end-to-end process from procurement to settlement, which relieves employees from making advance payments and reimbursements, relieves managers from approving documents repeatedly, and eliminates the document review by the finance department, thereby improving the work efficiency of all employees.

Secure

Our reservation channel is trustworthy, and we keep corporate travel information highly confidential.

Brand Culture

Our Service Concept and Vision

Vision:

To become your first choice of business service provider through detail-oriented and persistent dedication.

Quality Principles:

Always focus on customer needs, constantly pursue quality perfection, and create excellent service experiences.
We promise to provide better services to our customers, and make them feel privileged, happy and proud, and leave behind a pleasant and memorable experience.

Service Concept:

Smiling: Smiling is our most beautiful makeup.
Sincere: We welcome each and every customer, and make them feel privileged.
Professional: We are well trained and proficient.
Immediate action: We are attentive, fast, and spontaneous in responding to the needs of our customers.